To secure a reservation, full payment is required. The date and time are not confirmed until payment is received. We’ll hold your reservation for 24 hours after sending the invoice. If payment is not received within that time, we’ll open the slot for other bookings. Contact us if you need more time to pay so we can hold your date and time.
We know sometimes life gets in the way and plans change. No worries – we got your back! If you need to cancel your booking, we can issue you a credit for the full amount that can be used to rebook at any time (the credit does not expire!). Keep in mind that a lot of people are eager to cruise with us, so we do require a 72-hour notice for all cancellations! If you cancel your cruise within 72 hours of departure, you will not be eligible for credit. We do not provide refunds.
Inclement Weather Policy:
Our trips operate rain or shine unless deemed unsafe by the United States Coast Guard or the Vessel Captain. If we cancel due to unsafe conditions, you can choose to rebook or receive a full refund. Our vessels are covered and enclosed, ensuring a comfortable charter in any weather.
Charter Time Policy:
The reserved time for your charter is fixed. If your departure is delayed, your charter will still return at the initially agreed-upon time, provided the delay is caused by the guest. If we need to delay the departure, you’ll have the contracted amount of time on the water. You may extend your time, if available, at a rate agreed upon before your departure.
Outside Food/Beverage Policy:
Food can be consumed on board, either provided by us or brought by you. Liquor, beer, and wine are available for purchase aboard. Outside alcoholic beverages are not allowed. If alcohol is brought onboard, the charter will be immediately terminated without refund, and future charters may be denied. Any guest drinking on the dock or harbor walk before charter or cruise will not be allowed entry and will not be refunded. If anyone poses a safety risk due to intoxication, the Captain will return to port, terminating the charter. Trash cans are provided onboard, and we appreciate your help in keeping the harbor clean.
Smoking and Illegal Drugs:
Smoking is prohibited on board and within the Boston Harbor Hotel property. Illegal drugs are strictly prohibited, and the Captain will notify the Coast Guard if any are found. Possession of illegal substances will lead to arrest, as governed by Maritime Law.
We aim to provide a safe and enjoyable charter experience. We expect all guests to respect the safety of others and follow the Captain’s safety briefing. Any changes to the headcount must be discussed and approved prior to the charter. Excessive noise should be avoided, considering other guests in the area.
Acceptance and Agreement:
By paying this invoice, you acknowledge that you have read and agreed to these terms and conditions.
Last updated: May 24, 2023